Privacy Policy

Effective date: March 10, 2026

This Privacy Policy explains how HospAI handles information when delivering hospital management services.

1. Information we process

HospAI may process operational data such as account details, role assignments, patient workflow metadata, billing records, pharmacy inventory events, diagnostics records, and audit logs, based on customer configuration and usage.

2. Purpose of processing

We process data to provide core platform functionality, secure user access, maintain audit trails, generate reports, improve service reliability, and support analytics and AI-assisted operational insights.

3. Security controls

HospAI applies technical and organizational safeguards including authenticated access, role-based permissions, encrypted transport, and activity logging. Customers are responsible for secure account administration and endpoint policies.

4. Data retention

Data retention periods are determined by customer settings, contractual obligations, and applicable legal requirements. Audit and transactional records may be retained for compliance and security purposes.

5. Data sharing

HospAI does not sell customer data. Data may be shared with infrastructure or processing providers strictly as needed to operate the service, under appropriate contractual and security controls.

6. International transfers

Where data crosses jurisdictions, HospAI and its providers apply safeguards consistent with applicable legal and contractual requirements.

7. Your rights and requests

Depending on applicable laws, authorized organizations and users may request access, correction, export, or deletion of relevant data. Requests can be submitted through designated account administrators.

8. Policy updates

We may update this policy periodically to reflect legal, technical, or product changes. The latest version will always be published on this page.

For privacy inquiries, contact info@hospai.ai.